SHIPPING policy

Shipping

  • Shipping outside the city (Santo Domingo) vía Metropac, etc: 2-3 days = RD $ 200.00

  • Shipping in Santo Domingo: 1-2 day = RD $ 200.00.


You can pick up your order at our meeting point (Naco or Bella Vista ) FOR FREE!

Shipping to all parts of the country and the rest of the world.

For international shipping we use the company CANGURU, associated with DHL.

IMPORTANT: Products shipped outside the country may be subject to customs charges. These expenses are not the responsibility of Casa Vita so we cannot take charge or know exactly the amount to pay when receiving an order. You should check with your post office before ordering any product indicating the amount in dollars, Euros or any other currency about the order you want to make, so that they can inform you.

• The products purchased will be delivered to the person and to the address indicated in the order.

• By default, invoices will be sent to the email address indicated by the customer .

• On Sundays and holidays there will be neither departure nor delivery of orders.

• However, its delay will not imply or cancel the order or any compensation.

• An order is considered delivered when the carrier delivers the package or packages to the customer and the customer signs the delivery receipt document. It is up to the customer to verify the status of the merchandise upon receipt of the product and to indicate any anomaly found.

• For shipments outside the United States you should contact us.

Once the purchase order has been generated and the payment confirmed by credit or debit card, changes of products or tones, cancellations, request for a refund, or changes of address cannot be made, therefore we ask you to remember to review your products , order and shipping address before confirming the purchase.

If you make a purchase on a Saturday, Sunday or holiday, the delivery time will start counting from the next business day of confirmation of your purchase.

Delivery exception

In case of not finding someone to receive the merchandise, after 10 minutes of waiting, the product is automatically returned to our warehouse and you will have to contact Casa Vita customer service, there will be coordinated a place and time for delivery and an extra shipping fee will be charge.



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